Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,361 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 378 reviews)); "Very flexible with school schedule and good pay." ((in 137 reviews)); "Enjoyed time working there and thought the people were great" ((in 117 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 77 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 54 reviews)); "line managers have been with the company at least 15+ years." ((in 51 reviews)); "Awful upper management, they do not care about lower level employees." ((in 33 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What Unum locations have received the highest employee ratings?

Chicago , Charlotte , Tampa , San Francisco , Atlanta , Los Angeles , New York , Washington , Columbia , Chattanooga

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Unum

Unum reviews

3.4

54% would recommend to a friend

(1,417 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 14, 2026

Great team, but office return is a downside

Senior business intelligence analyst

Recommend

CEO approval

Business Outlook

Pros

Great group of people to work with

Cons

Recent return to office push

4.0

May 13, 2026

Solid pay and benefits, but less work flexibility

Digital transformation specialist

Recommend

CEO approval

Business Outlook

Pros

Solid Pay, Good benefits and work culture

Cons

Becoming less flexible, huge company-wide push to be in-office.

2.0

May 11, 2026

Where careers go to die

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quiet and easy life. Some good people. Out of town office in Dorking.

Cons

Forget career progression if you are competent as they prefer those that talk a good game and not those that deliver. IT & Change leadership is toxic and blocks delivery or takes credit for work of others. The IT estate is 'state of the ark' and the IT leadership has no idea of how their teams work in practise. The change team leadership couldn't deliver a pizza let alone a project. Organisation lacks a real strategy / objective. There seems to be an entire layer of department heads who talk high level strategy which is basically praying that AI fixes it. Constant promises from senior management to makes changes to IT or business processes but it never happens.

Viewing 13 - 15 of 1,417 Reviews

Jobs at Unum

Sales Compensation Analyst

Accounts Payable Analyst

Leave and Disability Claims Roles

Underwriting Consultant

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Great team, but office return is a downside

Solid pay and benefits, but less work flexibility

Where careers go to die

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