Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,374 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 370 reviews)); "Very flexible with school schedule and good pay." ((in 136 reviews)); "Enjoyed time working there and thought the people were great" ((in 115 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 86 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 51 reviews)); "line managers have been with the company at least 15+ years." ((in 49 reviews)); "Poor leadership often led to conflicting department goals" ((in 36 reviews)); "upper management is deceitful" ((in 32 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,430 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

2.0

Aug 4, 2008

Not worth it

Fmla specialist

Recommend

CEO approval

Business Outlook

Pros

I went to work for Unum straight out of college. I found it a learning experience and a real eye-opener experience in regards to learning about corporate culture.

Cons

Bottom line, to much work with not enough pay.

2.0

Jul 7, 2008

Pay/benefits not worth the headache.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generous paid time off (combination of sick leave and vacation), above average other benefits. Pay is above average.

Cons

Management and work flow structure make getting anything done virtually impossible. Directives are constantly coming from 3-4 different directions. HEAVY reliance on e-mail. 100+ per day is the norm in my former department. Very few difference makers. Mostly middle management types looking to cover their own butts. So many people are looking only out for themselves and their annual reviews that a true cohesive goal is virtually impossible. Front line employees end up taking direction from more than 3-4 people creating chaos in their workload.

2.0

Apr 25, 2026

Company has declined with high workload and low pay

Sr benefit coordinator

Recommend

CEO approval

Business Outlook

Pros

It's just ok. It used to be better

Cons

I've only been there for 3 years but it's gone downhill FAST. Pay is mediocre at best and the best part about the job was the people but the pay is so low a lot of people have left for places like NY life because they pay more. It feels like the work load has gotten higher and the benefits have gotten smaller.

Viewing 184 - 186 of 1,430 Reviews

Jobs at Unum

Client Experience Rep I

Financial Benefit Specialist - Trainee

Customer Benefit Advisor I (On-Site)- Chattanooga

Leave and Disability Claims Roles

Customer Benefit Advisor I (On-Site)- Columbia

Unum

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Not worth it

Pay/benefits not worth the headache.

Company has declined with high workload and low pay

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