Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,374 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 356 reviews)); "Very flexible with school schedule and good pay." ((in 140 reviews)); "Enjoyed time working there and thought the people were great" ((in 121 reviews)); "Work life balance is great" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 78 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 79 reviews)); "Bad training and no down time" ((in 54 reviews)); "line managers have been with the company at least 15+ years." ((in 54 reviews)); "upper management is deceitful" ((in 31 reviews)); "Low pay, senior management appeared to be clueless and were sent from the US, progression was low and most young staff left for better prospects" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,430 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

2.0

Aug 8, 2023

Good job to gain professional experience but company takes advantage of people

Small business consultant

Recommend

CEO approval

Business Outlook

Pros

great company culture overall, good pay for just starting out in professional career, long and in-depth training program

Cons

widespread burn-out, disjointed departments/company, Small Business Consultants have no time to sell due to being overloaded with service tasks on former and current accounts (extremely little internal support)

2.0

Jun 27, 2023

Disappointed

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, Benefits and 401k. I’m

Cons

This company is making some unethical decisions such as outsourcing American jobs to 3rd world countries, and actively moving American workers out of their current roles to accommodate this. It is clear that quality is suffering due to this, but pursuing a path that saves them money seems to have won out.

5.0

Jun 23, 2023

Great Place To Work

Customer benefit advisor i

Recommend

CEO approval

Business Outlook

Pros

Very Good Pay Very Good Benefits Flexible Schedules The Ability to work from home Great Managers and Leadership Not micromanaged.

Cons

The pressure of back to back calls with difficult callers. The pressure of monthly audits that AFFA added pressure when dealing with system issues and difficult calkers back to back.

Viewing 235 - 237 of 1,430 Reviews

Jobs at Unum

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Chattanooga

Financial Benefit Specialist - Trainee

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Columbia

Unum

Unum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good job to gain professional experience but company takes advantage of people

Disappointed

Great Place To Work

Jobs at Unum

Unum reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Unum

Unum reviews FAQs