Oct 24, 2024
Upgrade reviews
3.9
69% would recommend to a friend
Renaud Laplanche
84% approve of CEO
69% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
2.0
Oct 20, 2024
Recommend
CEO approval
Business Outlook
Pros
some areas have improved over the years: - HR used to be some of the worst in corporate america, this seems to have leveled off at least some - individual teams / members / middle managers can be excellent people, just be careful - facility teams work very hard to make the offices nice - remote workers get a lot of support and preference for computer issues - larger offices get good support too... some exceptions... - benefits good considering some factors... but... - always stocked with food and snacks if that moves the needle at all for you
Cons
- upper management does not care about you, all you are is a piece of meat that might move a number from 0.01 to 0.02 - CEO is angling more for RTO, yet plenty of people get hired remotely if you are special enough - hybrid schedules change all the time and are not a guarantee - good workers always "rewarded" with more work, because the good teams are overworked and understaffed, they are never rewarded with a raise, unless you work here a long long time (maybe) - promotions and raise structures / bonus structures only exist for some departments. if you work in a dept without one then you must beg for a raise or else you'll actually never get it - benefits continually get worse. it isnt a deal breaker yet, but old plans were better - PTO... good for some, but look at the fine print - execs will throw people under the bus any time they feel like you have made them look bad, dont trust them - communication from dept A to dept B is non existent, requires pulling teeth at least %50 of time
5.0
Sep 30, 2024
Upgrade is true to their core values (Help, Improve, Fast and Own It)
Current employee, less than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Upgrade truly values employees who live up to our core values. They challenge us everyday and they are open to feedback and recommendations. Upgrade is definitely a place where you can create something and help it grow.
Cons
Not necessarily a con but we work FAST! A lot can happen in a week so be comfortable with change.
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