Does Upland Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Upland Software employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Upland Software. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Upland Software?

52% of Upland Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upland Software 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Upland Software?

Software Engineer (25) , Customer Success Manager (18) , Account Executive (17) , Sales (10) , Sales Development Representative (SDR) (10) , Customer Success Manager (CSM) (9) , Marketing (9) , Project Manager (8) , Senior Software Engineer (6) , Product Manager (5) , Software Developer (5) , Software Engineer II (5) , Account Manager (4) , Anonymous (4) , Consultant (4)

What are the pros of working at Upland Software according to real employee reviews?

"People are great and they host a lot of fun happy hours and events." ((in 43 reviews)); "Good work / life balance" ((in 26 reviews)); "Work from home is encouraged" ((in 22 reviews)); "It is a great team" ((in 20 reviews)); "Pay is good." ((in 19 reviews))

What are the cons of working at Upland Software according to real employee reviews?

"a lot of great people are leaving Upland because they are tired of this poor management" ((in 29 reviews)); "Benefits are mediocre and travel policies are a disgrace." ((in 18 reviews)); "No 401K match or ESOP opportunity" ((in 13 reviews)); "Instead, the upper management is incompetent at best, and actively sabotaging the company at worst." ((in 9 reviews)); "Lack of transparency and communication." ((in 7 reviews))

What are employees saying about Upland Software layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upland Software layoffs and their outlook for job security at Upland Software in 2026.

What are the top reviewed Upland Software locations?

Austin , Lincoln , Boston , San Francisco , New York , Texas City , Chicago , Carlsbad , San Jose , Boulder , Denver , Iselin , Boise , Saint Louis , Brooklyn , Omaha , Sallisaw , Washington , Minneapolis , Los Angeles , San Diego , Santa Clara , Londonderry , Rochester , Manchester , Fort Lauderdale , Miami , Andover , Cambridge , Chelmsford

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Upland Software

Upland Software reviews

3.3

52% would recommend to a friend

(434 total reviews)

Jack McDonald

47% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.4

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

Upland Software has an employee rating of 3.3 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upland Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

434 reviews

2.0

Oct 24, 2016

IT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility for work from home

Cons

Unstable Management and no job Security

1.0

Jan 29, 2016

CSM

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very hard to see the pros with exception to the teams that we were acquired with, though they are all dropping like flies. There is unlimited vacation, but beware of this 'perk', as it is not supported in full.

Cons

Top heavy management. Senior team displays lack of leadership and direction. They ask for feedback quite frequently but never seem to take any action on results from internal and external people. Extreme cuts in development and push to unify all products hinder sales, and personal development (from engineering to service positions) suffer. No 401k or growth opportunity unless the individual happens to be the founder of an unsuspecting acquisition.

1.0

Nov 28, 2023

Stay Away

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The only pro is that you can work from home.

Cons

Training for the product is lacking, and improvements are needed in the onboarding process. Management is subpar, displaying favoritism that hinders career progression for those not in the inner circle. The products are outdated, and there is a concerning lack of transparency with customers. Additionally, the absence of a 401(k) match and stock options further diminish the overall compensation package. The list of drawbacks could continue, making it challenging to endorse the overall work experience.

Viewing 34 - 36 of 434 Reviews

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Jobs at Upland Software

Sales Development Representative

Austin, TX

View job

Senior Account Executive

United States

View job