UserTesting Account Manager reviews

Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made. This is just the price of being at one of the most exciting tech growth companies.

- the real job doesn’t match the expectations set in the interview - it’s less about performance and more about who knows who - too much play - lack of the basic processes and tools needed to be successful at your job. HR processes need the most improvement - lack of teamwork and collaboration between country teams. There is a clear power struggle where geographical team runs over other country teams - Senior management lacks honesty and transparency as they say one thing and do something else - being a leader in this company is fraught as it’s like being stuck between a rock and a hard place. The direct reports throw the manager under the bus and the managers manager doesn’t support or trust the manager to know that the direct report is saving their own skin due to performance issues.