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      UserTesting

      Engaged Employer

      UserTesting Director reviews

      1.8

      1% would recommend to a friend

      (5 total reviews)
      avatar

      Eric Johnson

      Not enough data to show CEO approval

      Ratings by category

      2.8

      Work/Life balance

      2.8

      Compensation and benefits

      1.8

      Senior management

      1.2

      Career opportunities

      1.1

      Culture & values

      1.1

      Diversity & inclusion

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      4.0
      May 1, 2022

      Growing

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product in a growing space

      Cons

      Internal processes can be slow

      5.0
      Dec 10, 2019

      Great opportunity to have a positive impact

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      UserZoom has a huge opportunity in the UX space, and there is a vision, leadership, and technology to support it. The business opportunity is there. And the leadership is staying focused on meeting it. My colleagues are collaborative and good-humored. I genuinely enjoy their company. The leadership is very responsive to input, and you can have a real impact on plans to achieve company goals. You also can take ownership of your work; I never feel micromanaged, but also feel supported when needed.

      Cons

      Need more operational/admin support. There is a lot of talent here, but insufficient investment in support or entry-level staff. Antiquated approach to PTO.

      Viewing 4 - 5 of 5 Reviews
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