UserTesting Product Support reviews

2.7

23% would recommend to a friend

(2 total reviews)
avatar

Eric Johnson

100% approve of CEO

23% positive business outlook

Reviews by job title

2 reviews
2.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

So they took me on -- laid me off 1 month before the annual raise and level up -- highest performer in my role -- kept the severely underperforming new hire -- re-opened the position in a different country -- the re-opened same position in my country couple months later -- interviewed me for same role and said no -- then they laid off a bunch of their directors and many other people in the company. -- i basically joined just as the CEO was making his exit and selling company in a merger agreement.

Cons

i mentioned them in above section

5.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Positive work culture, people first, you get to work remotely. Work culture is based European, so you're not tied up, unlike Corporate America where you are walking on eggshells, no micromanaging, just adults are given the trust to do the job and be responsible to get it done. There is room to grow and take your career to another level.

Cons

It can be chaotic with a lot of moving information and the platform is huge and will take a year for someone to become an expert on it. Salary is average, there are more competitive options with the same responsibility.

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.