Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 42 reviews)); "Great people and community." ((in 18 reviews)); "Great benefits, a pension! and onsite clinic." ((in 14 reviews)); "Easy work for good pay" ((in 13 reviews)); "Amazing coworkers, good benefits, work for a good cause" ((in 6 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 6 reviews)); "A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 4 reviews)); "Long hours and more than 40 per week." ((in 4 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

4.0

Mar 31, 2018

HR Business Partner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free transit Passes, amazing benefits, pension

Cons

More government oversite coming, pay isn’t as high as private sector

Utah Transit Authority Response

8y

We're happy you recognize UTA as a good company. HR Business Partner pay, as with all pay at UTA, is based on the market. Each year UTA surveys the local and national market to ensure we're paying the correct amount that will attract new employees and retain our seasoned professionals,

3.0

Mar 28, 2018

A stepping stool

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is a great place to get a first 'real' job, get some experience, and learn how to deal with the real world. It's got lots of people who actively enjoy their jobs, and it's very stable with the union for the majority of the work force.

Cons

If you've been with the company for over 2 years, you're practically in the senior half of the work force; the turnover rate is horrible, even for management. The majority of the unionized workforce would sell their own mother for a bonus, rather than hold out for better wages. Management is overpaid, bargaining employees are underpaid.

3.0

Feb 20, 2018

Not a job for everyone

Bus operator

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits, co-workers are awesome, hours can be good, overtime if you want it, seeing nice sights outside without much fear,

Cons

The extra board SUCKS. You don’t find out your schedule until 5:00 the night before if you’re lucky. You work a 14+ hour window, “occasionally” working outside your window turns into every day. You get no life the years you’re on the board. You are basically enslaved the them. There’s very little reason to publish the schedule a day in advance, on paper. They say you’ll never work overtime on your day off if you don’t want to, but they pressure into saying yes. You’re working with the public and therefor people treat you as an object not a human (not the fault of UTA, just something to consider).

Viewing 157 - 159 of 201 Reviews

Jobs at Utah Transit Authority

Data Engineer I - (Salt Lake City)

Facilities Journeyist-Class A Technician

Financial Analyst (Operations)

Sr. Office Specialist - Transit Commission

Transit Commission Administrator