Question 1

Is VCA a good company to work for as a Client Service Representative?

Accepted Answer

Client Service Representative professionals working at VCA have rated their employer with 2.3 out of 5 stars in 84 Glassdoor reviews. This is a lower than average score with the overall rating of VCA employees being 2.9 out of 5 stars. Search open Client Service Representative Jobs at VCA now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at VCA.

Question 2

Does VCA pay Client Service Representative employees well?

Accepted Answer

Client Service Representative professionals rate their compensation and benefits at VCA with 2.3 out of 5 stars based on 84 anonymously submitted employee reviews. This is 26.4% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at VCA.

Question 3

How happy are Client Service Representative professionals working at VCA?

Accepted Answer

37% of Client Service Representative employees at VCA would recommend their employer to a friend. This rating has increased by 29% in the past 12 months. Client Service Representative professionals have also rated VCA with a 3.0 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.8 rating for culture and values and 2.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at VCA?

Accepted Answer

Veterinary Assistant (276), Veterinary Technician (180), Customer Service Representative (CSR) (96), Customer Service Representative (88), Client Service Representative (83), Veterinarian (69), Registered Veterinary Technician (RVT) (68), Receptionist (63), Technician (56), Associate Veterinarian (52), Vet Assistant (49), Hospital Manager (48), Front Desk Receptionist (35), Kennel Technician (33), Vet Tech (33)

Question 5

What are the pros of working at VCA according to real employee reviews?

Accepted Answer

"Benefits were good and given after 30days" ((in 218 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 97 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 23 reviews))

Question 6

What are the cons of working at VCA according to real employee reviews?

Accepted Answer

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 245 reviews)); "Some managers have difficult managig styles." ((in 60 reviews)); "there is no work/life balance" ((in 48 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 48 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews))

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Supportive team in a great clinic environment

Training material is easy, but work can be overwhelming

Good teaching opportunities but limited advancement options

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