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VXI Global Solutions

Engaged Employer

VXI Global Solutions reviews

4.2

87% would recommend to a friend

(2,672 total reviews)
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David Zhou

89% approve of CEO

77% positive business outlook

VXI Global Solutions has an employee rating of 4.2 out of 5 stars, based on 2,672 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VXI Global Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation was reasonable, and the training was sufficient to prepare employees for the role.

Cons

Telco agents often worked under intense pressure. In some accounts, team leaders would even yell at their members if they failed to make any sales that day.

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VXI Global Solutions Response
5d
Thank you for taking the time to share your experience and for your balanced feedback. We appreciate hearing from former employees, as your perspectives help us recognize our strengths while identifying opportunities to improve. We are pleased to know that you found our compensation to be reasonable and that the training provided helped prepare you for your role. We are committed to equipping our employees with the knowledge and skills they need to succeed, and it is encouraging to hear that your onboarding experience supported you in that journey. At the same time, we are sorry to learn about your concerns regarding the pressure within certain accounts and your experience with leadership. While we recognize that the BPO industry can be fast paced and performance driven, we believe that employees should be coached, supported, and treated with professionalism and respect. Feedback like yours is valuable as we continue strengthening our leadership practices and reinforcing a positive and respectful workplace culture. Thank you once again for sharing your experience and for the time you spent with VXI. We sincerely appreciate your feedback and wish you continued success in your future endeavors.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and great communication.

Cons

Lack of support and very inconsistent quality assurance reviews.

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VXI Global Solutions Response
5d
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are sorry to hear that your time at VXI did not fully meet your expectations. We understand how important consistent support and fair, transparent quality assurance processes are to an employee's overall experience, and we regret that this was not the experience you had. We are glad to know that you valued the opportunity to work from home and appreciated the communication you received. It is encouraging to hear that these aspects of your experience made a positive impact. At the same time, we take your concerns regarding support and the consistency of quality assurance reviews seriously. We are committed to providing our employees with the coaching, guidance, and fair evaluation processes they need to succeed, and feedback like yours helps us identify areas where we can continue to improve. We would genuinely appreciate the opportunity to learn more about your experience and better understand the concerns you shared. Please feel free to reach out to us directly so we can continue the conversation. You can also get in touch with our CHRO directly through **[Galarza.Albert.CHRO@vxi.com](mailto:Galarza.Albert.CHRO@vxi.com)**. Your feedback is important to us, and we remain committed to continuously improving the employee experience. Thank you again for sharing your perspective, and we wish you continued success in your future endeavors.
1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

1 Hour break for lunch

Cons

The company is very unorganized. Equipment wasn’t sent on time, which delayed my training date, communication was just all over the place.

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VXI Global Solutions Response
5d
Thank you for taking the time to share your experience and feedback. We are sorry to hear that your time with VXI did not meet your expectations, particularly with regard to the onboarding process, equipment delivery, and communication. We understand how frustrating it can be when delays affect your training and overall experience, and we appreciate you bringing these concerns to our attention. We are glad to know that you found the one-hour lunch break to be a positive aspect of your experience. At the same time, we recognize that a positive employee experience depends on much more than benefits alone. Clear communication, timely preparation, and a well-coordinated onboarding process are all essential, and we regret that these fell short in your case. We would genuinely appreciate the opportunity to better understand what happened and learn from your experience. Please feel free to reach out to us directly so we can discuss your concerns further. You can also get in touch with our CHRO directly through **[Galarza.Albert.CHRO@vxi.com](mailto:Galarza.Albert.CHRO@vxi.com)**. Your feedback is important to us, and we remain committed to improving the experience we provide for both current and future employees. Thank you again for sharing your honest perspective, and we wish you all the best in your future endeavors.
Viewing 1 - 3 of 2,672 Reviews

Glassdoor has 2,803 VXI Global Solutions reviews submitted anonymously by VXI Global Solutions employees. Read employee reviews and ratings on Glassdoor to decide if VXI Global Solutions is right for you.