2.0
Jul 1, 2012
Ok for a few, but not a good work/life balance
Current employee, more than 1 year
Houston, TX
Recommend
CEO approval
Business Outlook
Pros
Low pressure from management Good co-workers Huge discounts on trips all over the world No cold calling, working only incoming leads
Cons
You will not make decent money working only your regular hours. Must work at least 55+ hours a week for decent money. Customer service goals and not obtainable. To earn good money you must neglect customer service and you can not spend time helping people who are not ready to book. 100% commission. Takes about 2-3 years to get a decent schedule. Company does not allow you to keep gift cards that the operators send you as an award. Small mistakes can cause big problems and come directly out of your pay.
