Terrible Upper Management and Company Culture
Pros
The manager discount, free ski pass
Cons
Vail Resorts doesn’t care at all about their retail part of the company - they do no sort of product knowledge training like other outdoor retail companies do. I am a female, and when I asked to attend MasterFit (a professional boot fitting course - so I could actually know the products I’m selling), I was told ‘We normally send the guys to MasterFit.’ And when I said I wanted to attend Demo Days at Loveland (again, to test out the products I’m selling), I was told, ‘The guys usually go and the girls stay back and work at the store.’ At this time, my partner was in an equal position at another outdoor store and was making over $10/hour more than what I was making at Vail. Their ‘company values’ are nothing more than just buzzwords that sound good to shareholders. All of the recycling in the store just got thrown into the dump every night. And I didn’t get paid for the time I spent making the night drop at the bank after closing on the nights that I closed the store. You have to work all holidays but you don’t get paid holiday pay for Vail because ‘they’re a seasonal company’ - even though my job was technically coded as ‘year-round, full time’.
