Vail Resorts reviews

3.4

58% would recommend to a friend

(2,783 total reviews)
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Rob Katz

39% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
3.0
May 6, 2016

Take care of your employees please

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing destinations, fun outgoing front line staff, Epic Pass. Can make lifelong friends from all corners of the globe in one season. Company has a clear goal for it's future. Good employee development "theory" *see below Health and 401k are actually quite good given the poor wages.

Cons

Wages are terrible when compared to other hospitality/ski companies in the Colorado area. Housing is outdated, scarce and expensive. Company seems to rely on the "if you don't work here, someone else will" mentality all the while touting their "amazing" employee development program. There seems to be a push to get employee feedback, however nothing seems to come from it. Gap between middle and upper management compensation is insulting, given that middle management does all of the heavy lifting and upper management makes all of the bad decisions because they're out of touch with the boots on the ground. Too many meetings, when typically an email would suffice. Somewhere along the line the company forgot how to have fun because it's a liability to the STOCKHOLDERS. Buzzwords and corporate speak goes against the main reason people move to your mountains.

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Vail Resorts Response
10y
Thank you for taking the time to write this review. We encourage employees to be honest and transparent in their Glassdoor evaluation of Vail Resorts and appreciate your engagement with the company. We love that you took advantage of our benefits package, we are always finding ways to offer great perks and benefits to our employees. We understand the compensation issue, and continue to make positive changes to retain our employees. We take your concerns and comments very seriously, and will continue to address these issues as they arise. Here at Vail Resorts, we value our employees and our guests, and we want to give each a positive experience. We will bring your concerns to our team and will continue to strive to make Vail Resorts an amazing place to work. Thank you for the time and energy, we wish you all the best!
1.0
May 12, 2015

Revolving Doors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Some very dedicated employees -Preference given to internal candidates for job openings -Willing to give employees opportunities in positions they may not have extensive experience in

Cons

-Extremely high turnover -Low staffing levels with a fanatical focus on reducing headcount whenever possible -No work/life balance because of the lack of staffing. Regularly expected to work 50-60 hours a week as a salaried employee. -It seems as though everyone is frustrated with the Broomfield office, both internal and external customers are constantly providing negative feedback. -Lack of respect in the workplace. Never seen so many shouting matches and fighting in a workplace between peers. -Combines the worst aspects of a large corporation and a small business -Lack of communication between corporate and resorts. Each resort does it's own thing yet corporate is expected to handle everything. Standardize processes and create efficiencies or get rid of the Broomfield office and truly let the resorts run on their own -Compensation is so far below market that outside recruiters specifically target our employees. It's common knowledge in Colorado that Vail pays very poorly for all levels below Director/VP level positions. Executive team regularly states that conversations around increasing wages are not going to happen.

Viewing 133 - 135 of 2,783 Reviews

Glassdoor has 3,039 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.