Vail Resorts reviews

3.4

58% would recommend to a friend

(2,783 total reviews)
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Rob Katz

39% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 15, 2012
Recommend
CEO approval
Business Outlook

Pros

- Nationally Recognized name/brand can bolster resume - "Free" Season Pass for you and dependents (but they use this against you) - Lift Tickets for friends/family - Young, fun co-workers (estimate the average age in my dept to be in the early-mid 30's) - HRA health insurance is 'ok' (but expensive if you are healthy and don't visit a doctor often) - Free Starbucks coffee in the lounge (keep you hopped up and productive)

Cons

- Compensation is at least 15-20% below market (they know this and say that pay shouldn't be a driving factor for people to work here) - Time Off is virtually non-existent (they base the 'PTO' policy around the resorts and apply that to corporate office in Broomfield so you get 0 holidays off; instead you must use PTO to take off holidays) - Executive Committee ('EC') micro-manages everything to the point of chaos/design by committee (Senior Management/Directors have no authority to help their employees do their job and must have everything little thing approved by 'EC') - Poor, out-dated equipment/tools to do your job (poor support from management to have the tools to work efficiently) - Consistently talk about making changes to compensation, PTO, 401k matching, etc. just enough to bait people but nothing ever happens; talk the talk but don't walk the walk - Leadership/'EC' totally out of touch with employees work-life balance and constantly are changing course on decisions (and then mostly likely changing course back to original decision after about 3 or 4 course changes) - Consistently hire from outside and rarely promote from within (terribly difficult to move up and usually specialty skills are cited as the reason to go outside of the company; however they do not offer professional development for current employees to gain specialty skills and the pay is so low that you take a huge hit trying to get those skills on your own dime <the tuition reimbursement they talk about in hiring process is a sham>)

1.0
Apr 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Ski Pass is nice (if you have time to use it), Living in the mountains (if you have time to enjoy it), Meeting interesting people.

Cons

I worked for VR for 3 years and actually thought very highly of the company at 1st. However, this all changes once you see how the VR politics work. There is absolutely no room for growth, even if it is promised to you. Important employees with high potential are lost in the shuffle. VR has forgotten they are a ski company. They care more about the bottom line than guest loyalty and employee appreciation. Pay is extremely low. The mountains are expensive, but VR does not acknowlege this. Upper Management is far too disconnected and only care about P&L statements. They care nothing about front-line employee and middle management morale. There is also a lot of micro-managing. If you are a manager, upper management will tell you to own your department, but never listen to any suggestions or good ideas.

1.0
Nov 23, 2009

Think Twice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Ski Pass, snob appeal--others are impressed when you say you work there

Cons

Little direction or communication from Senior management, left on your own. Workers tend to fit their work in around their recreation, so forget trying to get anything done on a short time frame. If you aren't an expert skier, triathelete, or if you have a BMI above 15, forget it. Full of narcissists. Not team oriented so Boomers with work ethic beware. Pay is on lower end of scale.

Viewing 139 - 141 of 2,783 Reviews

Glassdoor has 3,039 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.