Vail Resorts reviews

3.4

58% would recommend to a friend

(2,783 total reviews)
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Rob Katz

39% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Free Ski Pass, beautiful location, 40% off retail.

Cons

They tell kids they have a place in housing, then just before arriving, they suddenly don't. This whole county is a ski resort and I'm a long-time local, if you're not in housing before the ski season starts, you probably won't be. They pretend like they don't have enough parking passes for their half-empty employee parking then regularly put boots on up to three tires. At $150 each to remove they're making a lot of money off of these kids. They promise full-time hours, but once the Christmas rush is over people's hours can drop down to 10 hours a week. As a manager this was frustrating, there were so many things we could've gotten done during slow times to get ready for the spring rush, but they wouldn't let us keep ourselves staffed. The job was fun and I liked my coworkers, but the way upper management treated employees as extendible was an emotionally heavy thing to live with. I felt I had few resources as assistant manager (and I could tell our general manager felt the same) to protect my employees from the corporation we worked for. I will forage in the woods before I work for them again.

3.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Loved the work. Felt like my department made a positive impact daily.

Cons

My direct boss did not have the business acumen to do their job and did not have a basic level of management skills, empathy, or common sense to treat people well or set people up for success. I went to my bosses boss about it and eventually to HR and no one did anything to help.

1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

you get to Ski or snowboard for free, but only sometimes (many days are blacked out for employee passes)

Cons

Living in the resort towns is extremely expensive, however Vail will not pay you a fair wage for your skills. When you work hard and ask for a raise, they will tell you no. you are disposable to Vail, even if you are a master electrician in an area where finding skilled labor is impossible. Vail also builds terrible relationships with local communities, and most mountain towns hate the company and resort. Vail ruins communities and it also ruins the local environments with all the power and chemicals they use to run their facilities.

Viewing 154 - 156 of 2,783 Reviews

Glassdoor has 3,039 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.