Vail Resorts reviews

3.4

58% would recommend to a friend

(2,783 total reviews)
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Rob Katz

39% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Aug 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Amazing experience working as an instructor, tips can be great, pay increases as the season goes along and clients return or request you. Vail is a great teaching mountain, plenty of adventure zones for kids, family friendly. Great work life balance - hours are short 9-4 is a long day, more common when teaching private lessons is 10-3. Terrific nightlife for all ages. Amazing food on mountain and off. Was I living in paradise? Culture is very friendly within ski school, young athletic talented individuals, most highly educated escaping reality for a couple years before they move on. Great exercise, healthy lifestyle, play hard on the mountain, play harder off it too. The Drug Culture of a ski bum lifestyle is not as bad as I thought it would be, not too many burnouts in Vail, mostly just alcoholics. Marijuana is not as prevalent and openly used as it is in other mountains like Breck, which makes Vail better for families and kids. Gear - don't bring your old stuff out there, you get great deals by being a Pro mostly 50% off everything. Trash Bag Sledding! Free Concerts by major artists! Powder Days and Knowing how to avoid the lines! Training is top notch! The rivalries between departments can be good or bad, most departments that are year round such as ski patrol, mountain ops, security, maintenance, get paid less and don't like to deal with the seasonal bunch, but it makes for an EPIC end of the year Hockey Match between Ski School and Ski Patrol. GO BLUE! New employee housing called First Chair is right next to the Gondola!

Cons

Over the years some drama or grievances within the department are bound to develop. Just like all form of paradise, you can get sick of waking up and being in Disney World every day. Not viable as a career, I don't know how these lifelong guys do it by changing locations for summer or fighting through dead periods aka May, September, October, and half of November. Sometimes you realize as a private lesson instructor you are pretty much a prostitute, standing around waiting to get picked, often because a guest wants a young, fun, pretty (sorry cant request that ;-) ) male/female instructor. Speak Spanish? never tell anyone you do, it is a career ending mistake...majority of your lessons will be forced to work with clients from Mexico CIty or South America who don't tip, and expect you to wait at their every need. You make $5 more an hour, but it's not worth it. Meeting and becoming best friends with amazing people from all over the world only to watch them leave and slowly disappear from your life year after year is sad. After 2 years you can no longer get employee housing, welcome to the over saturated rent market of the Vail Valley, I lived two towns over one year, then had to drive in terrible conditions to work rather than take an hour long bus ride. Rarely are 6 month leases offered, and when they do it's expensive. 401k match is 1% why bother?

1.0
Aug 20, 2013

Ever seen office space

Recommend
CEO approval
Business Outlook

Pros

free ski pass, and coffee

Cons

Poor management, they are clueless about lower level operations. They promote the laziest people who kiss the most butt. Their turnover is super high, over 70% in the last year. HR is worthless. If you are a yes-man and like being overworked and underpaid, -this is the place for you.

3.0
May 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Working in the mountains is as awesome as you can imagine; the folks that are here truly want to be, and it shows. The vast majority of mountain employees have passion for what they do and take pride in doing it well. The laid-back mountain vibe exists on-the-job as well. Perks abound, and benefits are great (if you are full-time/year-round). Healthy work-life balance in the mountain positions is easily achievable.

Cons

Upper management cares little about keeping good employees happy, which is reflected in the fact that compensation, across all business lines, is not commensurate with the cost of living in proximity to a ski resort. Vail has demonstrated that it happily accepts the high turnover rate of hard-working employees (which they ought to strive to retain) because people are willing to come out here and subsist on Top Ramen so they can ski 100 days in a season. Therefore, for upward mobility to occur, a current employee must move on to greener pastures, leaving a position vacant. The company is perfectly content with this arrangement; 3 years of "employee engagement" surveys have made the employees' wishes regarding compensation quite clear yet the company's response to these results is perpetual lip service. This is particularly cancerous in I.T. due to the CIO dubbing us a "high-performing" department. Meaning the company has raised the bar for greater than 3% annual raises impossibly high while increasing the workload for all.

Viewing 226 - 228 of 2,783 Reviews

Glassdoor has 3,040 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.