Vail Resorts reviews

3.4

58% would recommend to a friend

(2,782 total reviews)
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Rob Katz

36% approve of CEO

36% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible hours, good people (although not necessarily good workers), free ski passes for family, and it's a job in a bad economy.

Cons

Since the corporate division moved from the mountains to Broomfield in June 2010, turnover has been terrible. The initial departure of 40-60% of staff wasn't surprising, but people have been consistently leaving since that initial event. In the last several months, I would estimate a person per week has left from our floor. This has left a huge void in the company as people are being promoted due to existence and not ability, and no one in upper management has dared to bring up the issue in an all staff setting. Instead, they stick to the talking points of "we are average in compensation and benefits" and "the employee survey showed employees are happy!" even though that survey included seasonal employees who just wanted the free pass. As to why people are leaving, compensation is a big reason, particularly that there is no additional compensation beyond a paycheck (no bonuses, no profit sharing, no "good job" Starbucks gift certificates). Benefits are completely average with health, dental, 401k (0.5% match up to 2%), and time off amounting to 2wk vacation and 8d holidays, but lumped into a Paid Time Off (PTO) bucket that makes it look like we're getting more. With the corporate environment like it is and upper management playing mute, people are jumping for other companies that offer even a day more of vacation time.

2.0
Oct 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Ski Pass, ski industry, locations

Cons

low pay, company does very little to recognize value employees, high turnover, very little vacation

2.0
Sep 14, 2011
Recommend
CEO approval
Business Outlook

Pros

good pay- high hourly rate plus commission and tips

Cons

some management was not skilled enough to successfully manage employees and very very condescending no teamwork unreasonable expectations targeted certain employees and gave unreasonable tasks for them to complete that weren't given to employees of the same rank/job priority given to full time employees no praise for hard work HR is hard to contact and then they do very little to react to your complaint (unless your contact corporate HR and then keystone HR will respond) scheduling was unfair- year round employees and the employees the managers favored got the best shifts and the other employees got the worst ones--aka ones during skiing hours

Viewing 2740 - 2742 of 2,782 Reviews

Glassdoor has 3,038 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.