Valet Living reviews

3.1

51% would recommend to a friend

(812 total reviews)
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Shawn Handrahan

49% approve of CEO

39% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
3.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s not too many hours

Cons

Night only no day shifts

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Valet Living Response
4y
Thank you for posting a review.
4.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Ok place to work most of time

Cons

Being outside in not so good weather

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Valet Living Response
4y
Thank you for posting a review!
2.0
Feb 4, 2022

Please fix your operation model

Recommend
CEO approval
Business Outlook

Pros

There are SOME really good human beings working here.

Cons

Doorstep trash collection is a great concept but the execution needs much improvement. Way too much emphasis on an app that doesn't work for everyone. Suggestions have been ignored that would hold lazy property managers and defiant residents accountable. Non-compliant residents burn out Valets. Horrible turnover equals poor product quality. Wage hasn't changed for valets in years and still no compensation for usage of trucks, fuel, data plans and cell phones

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Valet Living Response
4y
Thank you for taking the time to share a review. I'm sorry you didn't have a great experience during your time here. As a growing business, we will always have opportunities where we can be better. We continue to work closely with our internal teams and clients to ensure we deliver an exceptional experience to residents. This includes reinforcing guidelines on our collection standards. In response to your comment regarding compensation for our Valets; we have invested heavily over the past 2 years in making market adjustments to hourly pay, increased referral bonuses 5x the original amount, added sign-on bonuses for new Valets in various markets and offered retention bonus contests for all Valets. While it's true we don't directly reimburse those using their own trucks for fuel consumption, we do pay them higher in the range at a rate of $3 or more per hour above the standard pay rate. Thanks again for taking the time to leave this review . We wish you the best in your career.
Viewing 325 - 327 of 812 Reviews

Glassdoor has 836 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.