Valet Living reviews

3.1

54% would recommend to a friend

(808 total reviews)
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Shawn Handrahan

52% approve of CEO

41% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

808 reviews
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

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Valet Living Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work/life balance. Management is very nice to work with, receptive to feedback, and flexible. Continuously look for ways to encourage and foster growth opportunities whenever possible. Staff in other departments are always open to communication and great to talk to

Cons

Fast paced environment. Adapting to new situations, processes, and systems is critical

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Valet Living Response
2mo
We really appreciate you taking the time to share this. It’s great to hear that the support from leadership, flexibility, and opportunities for growth are making a positive impact on your experience. We know the pace can be fast at times, but we’re intentional about creating an environment where people feel supported, heard, and set up to grow through it. Thanks again for your contribution over the past few years and for being part of the team.
4.0
Mar 7, 2026

Decent company

Recommend
CEO approval
Business Outlook

Pros

On time payments Easy to work with supervisor

Cons

Crappy app Tedious and difficult onboarding

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Valet Living Response
2mo
Thanks for sharing your experience and for being part of the team. Glad to hear your supervisor has been easy to work with and that pay has been consistent. We also hear your feedback on the app and onboarding. Both are areas we’re actively working to improve. Appreciate the honest input.
Viewing 4 - 6 of 808 Reviews

Glassdoor has 830 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.