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      Vanguard

      Engaged Employer

      Vanguard Orders Client Representative, Associate reviews

      3.3

      69% would recommend to a friend

      (6 total reviews)

      Salim Ramji

      Not enough data to show CEO approval

      69% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Compensation and benefits

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.3

      Career opportunities

      2.8

      Senior management

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      1.0
      Jul 7, 2025

      Stepping stool only, avoid otherwise.

      Orders client representative, associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience that is transferable within finance, you attain three financial licenses that are also valuable in the industry. Doesn't outweigh the cons. Best advantage is using it as stepping stool for experience in the industry.

      Cons

      Very overworked, and massively micromanaged by systems. The software you work with are old and have many bugs, causes headaches for you and clients who get frustrated with you. Management doesn't care about burn out and hid the fact that its a call center role. Pay was really poor for the industry.

      3.0
      Apr 22, 2025

      Job Review

      Orders client representative, associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers and management. Offer a hybrid role. Solid retirement plan with choice of great Vanguard funds.

      Cons

      Below average pay. Not the best company to try to climb the corporate ladder, b/c of limited opportunities with competitive pay. Call center role that is exhausting and keeps you locked down to your chair your entire shift.

      4.0
      May 15, 2024

      a

      Orders client representative, associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Remote 2 days a week Yearly Pay increases

      Cons

      Massive corporation so it can be tough to move up, Upper Management doesn't care about lower level employees

      Viewing 1 - 3 of 6 Reviews
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      Vanguard reviewsVanguard Orders Client Representative, Associate reviews

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