Is Verizon a good company to work for as a Retail Associate?

Retail Associate professionals working at Verizon have rated their employer with 3.0 out of 5 stars in 206 Glassdoor reviews. This is a lower than average score with the overall rating of Verizon employees being 3.6 out of 5 stars. Search open Retail Associate Jobs at Verizon now and start preparing for your job interview by browsing frequently asked Retail Associate interview questions at Verizon .

Does Verizon pay Retail Associate employees well?

Retail Associate professionals rate their compensation and benefits at Verizon with 3.6 out of 5 stars based on 206 anonymously submitted employee reviews. This is 13% worse than the company average rating for salary and benefits. Find out more about Retail Associate salaries at Verizon.

How happy are Retail Associate professionals working at Verizon?

45% of Retail Associate employees at Verizon would recommend their employer to a friend. This rating has decreased by 38% in the past 12 months. Retail Associate professionals have also rated Verizon with a 2.6 rating for work-life-balance, 3.7 rating for diversity and inclusion, 2.7 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1709) , Customer Service Representative (1365) , Sales Representative (909) , Retail Sales Representative (875) , Sales Associate (693) , Software Engineer (547) , Manager (534) , Project Manager (404) , Solutions Manager (389) , Sales (339) , Analyst (323) , Consultant (321) , Solution Specialist (308) , Network Engineer (260) , Specialist (249)

What are the pros of working at Verizon according to real employee reviews?

"great benefits to work here which allow for medical dental and vision at a reasonable cost" ((in 7148 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3927 reviews)); "Sole great people in the company who will look out for you and your best interests." ((in 1216 reviews)); "The salary was good and increased each year based off of the company's & individual performance." ((in 928 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 786 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1714 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1588 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 796 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 679 reviews)); "Long hours and promotability based solely on sales numbers versus focusing on every employee's individual strengths..." ((in 608 reviews))

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Verizon

Verizon Retail Associate reviews

3.0

45% would recommend to a friend

(206 total reviews)

Dan Schulman

16% approve of CEO

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.1

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.6

Senior management

Retail Associate employees have rated Verizon with 3.0 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Retail Associate professionals have an average working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

206 reviews

5.0

Apr 27, 2026

Great pay and culture with supportive training

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great pay, Simple trainings, good culture.

Cons

None for the role, if you sell you can succeed

1.0

Apr 25, 2026

Great benefits but poor commission and leadership

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits and time off

Cons

Terrible commission structure and upper leadership. Cannot trust a company that will backtrack and steal your commission.

2.0

Apr 22, 2026

Entry-level role offers skill building but has drawbacks

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Skill building entry level role Good benefits

Cons

Micromanaged Customers are ruthless Long hours Not enough pay

Viewing 4 - 6 of 206 Reviews

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Verizon Retail Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great pay and culture with supportive training

Great benefits but poor commission and leadership

Entry-level role offers skill building but has drawbacks

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