Verizon reviews

3.6

60% would recommend to a friend

(35,746 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
2.0
May 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay is good, have great benefits and employee phone plan is not bad. Also do offer some flex and appt time.

Cons

Flex and appt time offered because you are never able to use the vacation time you earn due to scheduling issues. You are micromanaged to death and under constant stress.

2.0
May 12, 2010

Great pay and benefits, but not much else.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is top of the industry (in a union job) and the benefits are outstanding. There are lots of locations to work at thru the bidding process.

Cons

Adversarial relationship between management and union leads to petty conflicts. Company is top heavy with management so bad ideas get pushed forward in the name of "accomplishments" Employees have very little feedback about how to do their jobs. In the end, customer service suffers.

3.0
May 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Loved the customer service part - helping people with their wants and needs, establishing a strong connection with customers, and seeing the repeat business from your hard work.

Cons

We were treated like we were stupid, as if we didn't understand the ulterior motives of upper management. Superiors intentionally created a hostile work environment to get everyone to quit so that they wouldn't have to fire them and pay unemployment.

Viewing 35197 - 35199 of 35,746 Reviews

Glassdoor has 38,087 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.