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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,739 total reviews)
      avatar

      Dan Schulman

      24% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      1.0
      Feb 23, 2010

      If you like a lot of stress, work here

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, yearly bonus, discounted cell phone plan

      Cons

      I don't know where to start. The commission gets worse every month. They will take money out of your commission check if you discount phones for customers, or if you have too many phones returned. Their policies are not employee centric at all. Mandatory six day work weeks are the norm during certain times of the year. There is no work/life balance at all. Micromanagement is constant from all levels. It is the most stressful place I have ever worked.

      2.0
      Feb 23, 2010

      Not the best, not the worst.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Verizon used to be a fairly stable place to work, with pretty good benefits.. Key word- used to be....it has changed a lot in recent years.

      Cons

      We are constantly facing cuts/lay offs. For the past couple of years, management has had to endure 3 rounds of lay offs annually. Job stability is non existant at this point.

      4.0
      Feb 22, 2010

      A changing marketplace

      Central office technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I believe Verizon is caught in a difficult position; the decline of wired services, competition from wireless and cable, and of course the resession. The hood is a workforce that is older and facing health issues therefore absent from work more; changes in technology, and fewer "bodies" to fill positions make running the business very difficult. To Verizon's credit, the company is still tryng to save jobs and provide great service. Benefits are still good considering the environment. People may complain in general, but overall are happy to work for Verizon.

      Cons

      I am a craft person so I can only give my prespective from the "ground" floor. Firtst line and second line management seem quite distressed; almost abandon by senior management. There seems to be a lack of communication in the upper layers of managemnent and the sales force, for whatever strength it has is failing to win in the market place. The gap between departments is widening crippling effective communication. Mistrust is growing between craft and some management. To often new directives come down and than lower management and craft must 'scramble' to get it in place.

      Viewing 35287 - 35289 of 35,739 Reviews
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      Glassdoor has 38,080 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.