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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,718 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      36K reviews
      5.0
      Feb 22, 2009

      good employer

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits were very good, compensation was eqitable

      Cons

      working in a union environment can waste valuable time addressing concerns when the stewards and management both know are not valid

      4.0
      Feb 21, 2009

      Good place to work if you like call centers.

      Customer financial service rep
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay at Verizon is very competitive, and the benfits are great if you are full time. Being part-time , I paid $100 out of my pay check every 2 weeks to keep benefits. I worked in "collections", so I took payments over the phone and also called people to let them know their phones would be disconnected after the call if they did not make payment. It truely is a great company to work for, however, I would have much rather been in the Sales at the retail stores rather than in the Call Center. I left for another job where I would not be bored to death in front of the computer. 4 hours a day was killing me, I could have never handled full time.

      Cons

      Call center environment can be very boring.

      1.0
      Feb 20, 2009

      Long hours, constant layoffs, offshoring, work visa contractors, whining employees, idiot mgmt screaming at each other!

      It project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, above avg pay, but not for most contractors

      Cons

      Dismal treatment of contractors, continuous offshoring and layoffs that cause low morale, extreme overtime, total chaos due to inadequate management. As a contractor & former employee of Verizon Business (the former MCI / WorldCom), I see the work environment keeps deteriorating. It used to be a great place to work when it was MCI! WorldCom ruined it. The merger with Verizon has improved things somewhat, though.

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      Glassdoor has 38,059 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.