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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,717 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      36K reviews
      4.0
      Jan 17, 2009

      Listen to your teams.

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong company where the direction is in the thought process is to increase customer satisfaction. The opportunities are abundant and you can make a difference. The leaders want to do the right thing.

      Cons

      Even though the company has the righ idea of how to grow, by increase the quality of customer service, the programs they initiate are mostly aimed at increasing profits and not at improving service. The focus that rolls down to the line level employee is all about numbers almost regardless of how it is achieved.

      2.0
      Jan 17, 2009

      Don't look for a career retirement, its just a check.

      Account coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      As most corporate entities, it was a stable check with a very structured schedule. Everyone had a place and went from A to B with consistency and usual reliability.

      Cons

      No one ever looked at the big picture. The brightest minds in the trenches were completely ignored, even when hundreds of thousands of dollars were on the table: it was corporate policy to protect the norm.

      4.0
      Jan 16, 2009

      Great Company for the Great Employee

      Quality manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a strong company with an important product that is growing despite a downturned economy. The benefits have been great including $8,000 in tuition assistance. The health care benefits are decent also. The company is very focused on being the best in the industry and rightly avoids union involvement in the company. This is the best thing for both the company and the employees based on results at the competitor AT&T. The company is great for anyone interested in a career and upward mobility, especially if you are young and willing to work hard for it. If you enjoy technology and a strong culture in your employment, Verizon Wireless is a great company.

      Cons

      Verizon Wireless has over 70,000 employees and many of these employees are young and ambitious. While there are a lot of opportunities to move up in the company, there is naturally a lot of competition. However, some positions are easier to do this than others. Due to a shift towards employee focus and avoiding unionization, human resources have become very lax and have created an almost government or union feel in certain areas that seem to encourage a lack of work. In these areas it is easy to shine and since advancement is not based on experience, everyone has an equal opportunity.

      Viewing 35512 - 35514 of 35,717 Reviews
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      ReviewsVerizon reviews

      Glassdoor has 38,058 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.