Verizon reviews

3.6

61% would recommend to a friend

(35,708 total reviews)
avatar

Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,708 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
4.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for Cellco are the benefits, Human Resources support, salaries, and overall training. It is an interesting opportunity in that every team member has an opportunity to succeed as well as work in tandem for success. The quality of the products and services are excellent. Employees are encouraged to understand all new services and technology in order to become the best possible advocate. The training reinforces the importance of the brand as well as the belief it is possible to sale to anyone with the right questions and guidance. Cellco offers a great 401k program, great health care and tuition reimbursement. The training and orientation is excellent.

Cons

The downsides are contingent on where you are in terms of your life. If you have a growing family, the needs of the business are primarily on the weekend and evening hours. This can put a strain on family responsibilities as well as participation in life's events. it is important to note commissions can be a pressure driver in this business. If you are in a location where foot traffic is low, there is a greater chance of employee losing their unity as each individual works to attain his or her goal. The team effort can be lost and it is incumbent upon managers to foster team work.

2.0
Dec 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Money. It's a job; nothing more, nothing less. In all fairness, Verizon supplies a physically comfortable place to work. Good working tools such as quality workstation, good chairs, good work surface and access to essentials, but I think management tends to point to these benefits as an equitable trade-off for good leadership. When comparing wages to other call center jobs, Verizon is probably perceived as a leader, However, an accurate comparison may show that the demands of a Verizon job may outweigh the compensatory advantages

Cons

Stress, no question about it. Very little in the way of relief comes after particularly difficult calls. Movement to other career areas are limited unless you are able to fabricate un-confirmable achievements during a largely subjective interview process. Advancement is also based on ability to project yourself as a "stepford" employee resulting in less than supportive leadership.

Viewing 35530 - 35532 of 35,708 Reviews

Glassdoor has 38,049 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.