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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      62% would recommend to a friend

      (35,695 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,695 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      3.0
      Sep 5, 2008

      Big but could be better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leading Edge Technology, Pride in Product, Benefits, Opportunities

      Cons

      Long Hours, Need to Relocate for Advancement. Lack of Bench Strength in Leadership Team, Big Company - difficult to shine, difficult to make a real difference

      3.0
      Sep 3, 2008

      Still a long way from overcoming Ma Bell mind set

      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits including health insurance, 401(k)/savings program, tuition reimbursement, etc. Company is good about macro-level communication - there is always updated information on intranet, daily news e-mails, regularly scheduled conference calls, etc. Verizon seems to be getting a bit better about making investments in other parts of the business besides the FIOS deployment. Verizon leadership may be starting to "get it" when it comes to what it takes to be successful in the enterprise space and is beginning to more intelligently develop new products and services in the Verizon Business unit though ability to execute is still very hit or miss.

      Cons

      No effort made to develop the next generation of leaders like great companies like General Electric invest in. Traditional top-down, cost management model (i.e. look at the revenue numbers and cut headcount to make the short term profit numbers with no regard to customer impact). Still very bureacratic environment, many layers of management plus additional "cops" on top of that. Employees are given almost no input in to real changes that affect their day-to-day jobs. While there are regular satisfaction surveys, they tend to drive very visible activity by senior leadership team but absolutely no change in behaviour from the management levels below that.

      4.0
      Aug 31, 2008

      Good benefits/pay for a mindless job.

      Directory assistance operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are excellent. They have medical, dental, vision, 401k, profit sharing life insurance and more. The best part is it is 100% paid for by Verizon (and your family is included for free too). The starting pay is great and you get a raise every 6 months!

      Cons

      The management was inconsistent. She was very unprofessional. Dealing with seniority could be a pain sometime when on the lower rung of the ladder. The job was mindless. Every 28 seconds there is a new call, dealing with a new persons problems.

      Viewing 35587 - 35589 of 35,695 Reviews
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