Verizon reviews

3.6

62% would recommend to a friend

(35,691 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
5.0
Mar 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Opportunity for professional and personal growth, lots of training, solid leadership and industry reputation. Employee benefits are wonderful, 401k, tuition assistance for college degrees/classes.

Cons

transferring between divisions or organizations can be difficult if management isn't aware of the process, or the process is changing. The Call Center rep is an entry level point into the company, with the opportunity to move up or on from there. Options to move out of the Call Center environment are very limited, and not ably facilitated by call center managers.

5.0
Mar 9, 2012

Overall, very happy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work / life balance. Teleworking allowed. Benefits and Compensation are excellent.

Cons

Employee satisfaction is really dependent on your direct manager and the relationship you have with him or her. Some people have positive experiences working at Verizon while others have negatives ones. Lots of organizational change which leads to ambiguity which impacts employee morale.

5.0
Mar 5, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good, and the pay structure allows agents to make between 50k and up to 100k. The incentives they provide are awesome as well.

Cons

There are quotas that are required to meet goal, however the goals are obtainable without having to work overtime. And once you make goal again the pay they provide makes everything well worth it.

Viewing 35638 - 35640 of 35,691 Reviews

Glassdoor has 38,031 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.