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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      62% would recommend to a friend

      (35,688 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      4.0
      Jul 14, 2011

      The one of the best call center job you can find with good pay and benefits.

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company pays its employees well for a call center job and has great benefits such as health, eye, and dental insurance. Also tuition reimbursement is a plus. The Bellevue call center is large and has its own cafe and gym (costs extra though). Keeping up with the required numbers is not that hard if you put effort into it.

      Cons

      Verizon wireless is VERY strict on attendance. People get let go more often for failing to meet attendance requirements rather than failing to meet goals. Collections is not for everyone. It requires a great deal of patience, professionalism, and integrity.

      4.0
      Jul 12, 2011

      customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the pay was great, friendly supervisors, motivated and positive co workers

      Cons

      upper management didnt respond well to feedback. most co workers were not recognized for their hardwork

      4.0
      Jun 17, 2011

      A very structured retail experience & more professional than other companies.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are above average for retail workers. Corporate policies are always changing but nonetheless in place for a professional atmosphere. The company spends much financial resources to each employee to get them trained and developed professionally on a regular basis. There is a sense of company pride and a feeling of working with an industry leader at any level of employment. The company looks to promote from within and also respects seniority. Very competitive and strives for excellence.

      Cons

      You may or may not get recognized for your hard work depending on the location or management team that you work with. Its a month by month business no matter how good or bad your performance is. Your weekly or monthly work schedule can drastically change due to staffing shortages or holidays. The more you excel at your position the more they will expect from you, always demanding more performance results and nothing less. Anything that is a numerically measurable metric (goal or quota) they will hold you accountable and delegate down to you. Its tough to get hired by Verizon Wireless, and easy to be let go if you don't establish yourself quickly as an asset (treat this company as just another job and it will hurt your reputation).

      Viewing 35653 - 35655 of 35,688 Reviews
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      Glassdoor has 38,028 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.