Verizon reviews

3.6

62% would recommend to a friend

(35,688 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
4.0
May 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Although things have worsened in recent years, Verizon still offers relatively healthy benefits and good compensations compared to many other companies. It paid 100% of my college tuition while I was working there. How great was that! If you have a desire to do well and climb the corporate ladder, there are resources and programs from HR and various departments that can help. E.g. There are talent acquisition programs for new hires; leadership seminars, career development workshops and diversity groups for employees. Some organizations even have a succession planning program to groom potential future leaders. I think Verizon's FiOS fiber deployment has tremendous potential in the marketplace as long as it is executed well.

Cons

As a result of increased market competition, upper management seems to have become less "caring" and more "brutal" in cutting benefits and laying off workers. Every few years, there is a potential for labor unions going on strikes, thus interrupting business and work routines. This affects both management and associates. More and more job functions are being moved to Basking Ridge, NJ. So if you want to advance your career, be prepared to live in an expensive area or commute long hours from nearby areas. Many employees have complained about working long hard hours, feeling burnout and not feeling appreciated or acknowledged as much as they would like. Many IT functions and call centers are off-shore.

4.0
Mar 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Compensation and new FiOS Internet & TV technology. The overall compensation is still competitive and beats some employers. In the geographic areas where FiOS is provided and planned, Verizon 'feels' like a real force that could successfully survive the tough economy. In non-FiOS areas with prevalent DSL availability that appears somewhat true as well.

Cons

Continual restructuring can impact perceived job security for low- to mid-level management. In non-FiOS areas, even some with DSL available, the future feels more uncertain with regard to selling off parts someday.

5.0
Jun 21, 2012

LOVED IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with people all day, teaching them about their phone, having satisfied customers

Cons

There werent many cons but the constant changing work schedual.

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