Verizon reviews

3.6

62% would recommend to a friend

(35,698 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
5.0
Jun 4, 2008
Recommend
CEO approval
Business Outlook

Pros

I love the flexibility of my current job as well as the impact I feel I make at it. I work with an extensive group of global colleagues who are all extremely talented in their particular area. Almost everyone approaches projects in an earnestness to better improve the company overall. I love that because Verizon Business is a global technology company, many of the employee systems are online -- Time and Expense, Vacation tracking, Benefits Enrollment and Changes, Payroll -- everything that you, as an employee need, can be managed through the web. I also love that Verizon Business has a stellar Recognition and Rewards program. Managers can give their employees reward points where 1 point = 1 dollar. So if a manager gives an employee 100 points, the employee has really been awarded 100 dollars. There's an online redemption site where employees can redeem gift certificates to stores... or do what I do, which is to have the money transferred to a Verizon Business pre-paid Mastercard that you can then use anywhere.

Cons

Verizon Business is an LOB within the Verizon enterprise. The Verizon Core company does not have a very effective shared services model that all of the LOBs can utilize nor is there effective deployment of systems and guidelines (such as branding) that affect the different LOBs. This causes a lot of additional, unnecessary work that exploits project timelines as well as overall delivery. There are too many independent projects because individual groups don't realize that the project they are working on are either part of a whole or involve additional people. Peope operate tactically first, and strategize second.

3.0
Jun 4, 2008

Why I Left Verizon Wireless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best reasons would be the industry itself, the cell phone industry is on the up and up, everyone wants one and the the amount of things we can do with cell phones now is far more than what we had to offer even 5 years ago. We can buy and sell, handle all of our office duties and watch TV on cell phones now. It is amazing how much the industry has grown and how much more it can grow.

Cons

Like many sales jobs, once you get really good at it, they dont want you to move on, especially in retail. I have found it harder for me to advance because I have done so well in my company.

4.0
May 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Compensation in hourly wage and salary for competent employees is near the very top in retail sales in the US. Benefits package is standard yet very employee-friendly in that retirement deductions are company-matched up to 6% total salary. Health benefits are also standard but through PPO, not HMO.

Cons

Schedule regularity varies dramatically. Although retail hours in my region are 8am-9pm most of the time, you may close one day, then open the next. If good biorhythm is a factor in your deciding where to work, Verizon Wireless retail may not be for you.

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