Is Verizon a good company to work for?

Verizon has an overall rating of 3.6 out of 5, based on over 38,028 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 62% of employees would recommend working at Verizon to a friend and 45% have a positive outlook for the business. The best reviews about Verizon have been left by employees working as Internship , QA Engineer and Senior Manager, Operations .

Does Verizon pay their employees well?

According to anonymously submitted Glassdoor reviews, Verizon employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Verizon. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Verizon?

62% of Verizon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Verizon 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1707) , Customer Service Representative (1364) , Sales Representative (905) , Retail Sales Representative (874) , Sales Associate (688) , Software Engineer (543) , Manager (533) , Project Manager (403) , Solutions Manager (389) , Sales (337) , Analyst (323) , Consultant (321) , Solution Specialist (307) , Network Engineer (259) , Specialist (250)

What are the pros of working at Verizon according to real employee reviews?

"great benefits to work here which allow for medical dental and vision at a reasonable cost" ((in 7114 reviews)); "Pay was good but no ot if you are GM and you got mostly sun and mon days off" ((in 3916 reviews)); "I worked for the company for 10 years and my coworkers were all great people from management down to associates." ((in 1198 reviews)); "I started a long time ago and was able to work my way up; salary was good" ((in 927 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 764 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1707 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1573 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 762 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 670 reviews)); "The hours are long and tough to work around if you have kids or family issues." ((in 603 reviews))

What are employees saying about Verizon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Verizon layoffs and their outlook for job security at Verizon in 2026.

What Verizon locations have received the highest employee ratings?

Midland , Albany , Peoria , Lexington , Salem , Saint Paul , Logan , Chantilly , Waco , Riverside

Verizon reviews

3.6

62% would recommend to a friend

(35,688 total reviews)

Dan Schulman

25% approve of CEO

45% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.1

Senior management

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36K reviews

2.0

Jul 8, 2024

A Giant Cash Cow Suffering from Swarms of Fleas?

Senior product manager - technical

Recommend

CEO approval

Business Outlook

Pros

The company generates immense revenues, they are not going out of business as is - but it is so mismanaged it may well happen down the road.

Cons

1. Intense unacknowledged job fear across all personnel levels. 2. Ridiculous habits of overscheduling meetings. Many execs are expected to participate in 3-9 concurrent meetings and pretend this is productive. 3. Company outsourced thousands of solid US jobs away to India. The result is 1 solid US person gets replaced by 2-3 who in turn get in their families and friends into the company, resulting in much higher costs, willfully added complexity. 4. I've sat in Zoom conference meetings with up to 100 people from India sitting on the call, billing the company for just sitting there, while only 4-5 people actually work and solve matters. 5. The company, like many other "American" companies, present a pretend American facade and handfuls of US top execs, but inside, almost all personnel is now Indian with intense cultural loyalties mostly to their own.

Verizon Response

1y

Thank you for sharing your opinions and experiences. We appreciate your honest feedback.

1.0

Jun 27, 2022

Horrible company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Benefits is the only pro

Cons

Pay is terrible for the responsibilities you take on, systems constantly crash then you are told to lie to the customer that are systems are updating when they are not, you can never find anyone for help, if you have to call out for the day you have to call a number that have hold times over a hour, departments hang up on you constantly, again takes 30 minutes to find a supervisor for assistance. Good luck to anyone who works there. It’s is mentally and physically draining. Verizon does not care about their employees. Also all the perks we once received have all been taken away. TERRIBLE COMPANY

Verizon Response

3y

Hello, thank you for your candid feedback. We believe that every employee does, in fact, matter. Keeping our commitments to each other is our strength. We go to great lengths in order to promote a culture of respect and trust to one another, and doing so by communicating openly, candidly and directly. We appreciate your genuine feedback, and want you to know that we hear your concerns.

2.0

Nov 5, 2021

No incentive to perform anymore

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great vacation time and 401k, can flex 3x a month

Cons

-Advancement based off performance is obsolete -Promises of ‘career guidance’ never happen -If you are a CSR in EST or CST time zones expect to never get an early shift unless you give up every weekend -promises of future shift bids are now gone

Verizon Response

4y

We appreciate your detailed and thorough review of the atmosphere you experienced. We appreciate you taking the time to communicate your concerns to us, as we are always looking to improve.

Viewing 58 - 60 of 35,688 Reviews

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A Giant Cash Cow Suffering from Swarms of Fleas?

Horrible company

No incentive to perform anymore

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