Verizon Tech Support Representative reviews

3.3

69% would recommend to a friend

(79 total reviews)
avatar

Dan Schulman

Not enough data to show CEO approval

67% positive business outlook

Tech Support Representative employees have rated Verizon with 3.3 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

79 reviews
2.0
Nov 20, 2018

yes boss culture

Recommend
CEO approval
Business Outlook

Pros

less work more money,

Cons

old technology show put up high politics one man show

5.0
Nov 14, 2018

Tech lead

Recommend
CEO approval
Business Outlook

Pros

Excellent pay and good work life balance

Cons

Recent top management wants to outsource majority of software services which may not be successful in terms of research and innovation

4.0
Oct 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent medical benefits, plenty of time off through personal, vacation, sick. A very supportive network of coworkers and upper management who are always willing to help in your situation. Discounts on cell phone plans could be better but above average.

Cons

Repetitive work style being on the phones, allow the customer to have too much say or leverage in finalizing any scores pertaining to call interactions.

Viewing 67 - 69 of 79 Reviews

Glassdoor has 38,128 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.