Verra Mobility reviews

3.0

48% would recommend to a friend

(358 total reviews)
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Jon Keyser

Not enough data to show CEO approval

40% positive business outlook

Verra Mobility has an employee rating of 3.0 out of 5 stars, based on 358 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Verra Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

358 reviews
2.0
Jan 11, 2017

Used to be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees here are fantastic. Everyone that is not management or above looks out for one another and would take a pay cut to save someone else's job. Every team collaborated great together, and almost everyone wanted to make it a great place to work. The mission of the company is to save lives, which I believe 100% that is what they did. I loved the company, and what they stand for, but I couldn't agree with the road they were travelling to get where they wanted to be.

Cons

Management and above take advantage of their employees. Reducing staff, increasing workload on those they kept, and not being honest are going to be the downfall of what was once a great company. When I started, it was ran by 2 brothers, who seemed to know the meaning of family and togetherness, and that is how the company was ran. Dollar signs seemed to have blinded them. A new Senior Leadership team was brought in to manage the company, and if you weren't part of their inner circle, you were nothing.

2.0
Sep 8, 2016

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The schedule is a basic 9 to 5 job. Pretty lax on when you can come in. Also the pay is decent.

Cons

Management can use a lot of work, I feel like they mistreat you if you are not in the '"Cool girls Club"

2.0
Sep 28, 2015
Recommend
CEO approval
Business Outlook

Pros

light overall work load, useful information learned, easy access to major transportation

Cons

listed: poor management - lack of communication between departments. CRUCIAL to a successful business, IMO. incompetent staff - some know how to do their job effectively, others dont. not much is done as far as training is concerned for the ones who dont; wing it! patronizing environment - "we wil give you a game room with some massage recliners and buy for the office those ergonomic seats that easily cost $52,000 in total but we cant afford to give you adequate pay increases or better health care options. hope you enjoy your 30 minute breaks though!" - management. equipment used for day to day work load - this is a joke. end of story.

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Verra Mobility Response
10y
We at HTA have worked very hard to provide a comfortable environment in our offices that are conducive to doing great work. You’re absolutely right! We do have an awesome game room, massage chairs and nice environment, however our folks really seem to enjoy it and have openly voiced their appreciation for our new Roslyn office, more-so than our previous office from two years ago. In addition to our ergonomic chairs, we also provide our folks with desks that are adjustable so you can stand up and work, or even get a workout in with a treadmill desk. As for our compensation packages, we review the market each year to ensure that our Customer Service team is paid competitively. We review each employee’s pay annually. We provide a match to our 401K plan, and last year, we provided a profit sharing contribution to everyone’s plan. In an effort to meet our employees’ families’ needs, we provide 3 options for medical insurance and pay for 50% of the premium for our high plan, 70% for the medium plan and pay 80% for the low plan. We also pay 100% for dental and vision coverage for an entire family. HTA has had tremendous growth of the last few years, and we do appreciate and recognize the value and importance of not just the Customer Service team, but the contribution from all our employees and departments. We strive to hire people who are hardworking, adaptable to change (we are a fast moving company and there are a lot of changes to roll with). We try our best to provide so many channels and platforms (both anonymous and open-door) for our people to openly suggest solutions to problems instead of quietly complaining. One of our Core Values is “Communicate openly, never losing your voice.”
Viewing 121 - 123 of 358 Reviews

Glassdoor has 388 Verra Mobility reviews submitted anonymously by Verra Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Verra Mobility is right for you.