Vertex reviews

3.5

53% would recommend to a friend

(362 total reviews)
avatar

Chris Young

57% approve of CEO

49% positive business outlook

Vertex has an employee rating of 3.5 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vertex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
3.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Vertex is well-regarded as a leader in tax technology and compliance automation, with a long track record supporting multinational enterprises. The company has steadily invested in cloud-based offerings and integrations with ERP systems (SAP, Oracle, Microsoft), which positions it well in the SaaS era.

Cons

While governance and compliance are strong, the security culture within engineering has historically lagged. Security is often treated more as an external client driven requirement than as a core part of the development lifecycle.

3.0
Aug 6, 2025

Stable Company

Recommend
CEO approval
Business Outlook

Pros

In a time where tech companies are laying off employees, even though they are profitable and successful, Vertex has avoided this.

Cons

As a 40+ year old company, change comes slowly. Very slowly.

1.0
Jul 22, 2025

Mislead on culture

Recommend
CEO approval
Business Outlook

Pros

Good compensation if you can actually hit the ridiculous targets they pull out of a hat.

Cons

Sales LEADERSHIP -When I was hired in here I was preached to about how excellent the culture was and how unbeatable it was. I was told it would take “18 months to ramp up and really know what I was doing”. My hiring manager got promoted 5 months into the role for me and they brought in some hot shot cut throat who put everyone on PIPS regardless of tenure. I was 3 months live in territory and put on a PIP even though I built a monster pipe and had many deals ready to close for Q2. Bottom line they brought in new leadership who was awful and treated people awful and started firing people on the team. Horrible management. Offers no feedback during 1-1s or help with anything at all. Don’t work for their “lower corp” space. You’ll be shown the door before one year is up if you’re not hitting numbers. Although “it takes 18 months to ramp up and know what you’re doing”.

Viewing 28 - 30 of 362 Reviews

Glassdoor has 434 Vertex reviews submitted anonymously by Vertex employees. Read employee reviews and ratings on Glassdoor to decide if Vertex is right for you.