Vertex reviews

3.5

53% would recommend to a friend

(362 total reviews)
avatar

Chris Young

57% approve of CEO

49% positive business outlook

Vertex has an employee rating of 3.5 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vertex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
3.0
Dec 11, 2015

Good organization without vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance Good people in the senior management friendly culture

Cons

-No vision -There are people who have been working for more than 15 years. They don't share their knowledge and becomes difficult for new people -Laid back attitude -Immature middle management

1.0
Jul 22, 2025

Mislead on culture

Recommend
CEO approval
Business Outlook

Pros

Good compensation if you can actually hit the ridiculous targets they pull out of a hat.

Cons

Sales LEADERSHIP -When I was hired in here I was preached to about how excellent the culture was and how unbeatable it was. I was told it would take “18 months to ramp up and really know what I was doing”. My hiring manager got promoted 5 months into the role for me and they brought in some hot shot cut throat who put everyone on PIPS regardless of tenure. I was 3 months live in territory and put on a PIP even though I built a monster pipe and had many deals ready to close for Q2. Bottom line they brought in new leadership who was awful and treated people awful and started firing people on the team. Horrible management. Offers no feedback during 1-1s or help with anything at all. Don’t work for their “lower corp” space. You’ll be shown the door before one year is up if you’re not hitting numbers. Although “it takes 18 months to ramp up and know what you’re doing”.

2.0
Jun 23, 2024

Run

Recommend
CEO approval
Business Outlook

Pros

Work from home and flexible with scheduling

Cons

The training program in the Sales/Use Tax department is a disaster. There is a training manager, who is boring, clearly has no knowledge of how people learn, and lashes out with retaliatory behavior when she is questioned or threatened by your knowledge and micromanages and makes life miserable. The turnover is high because the pay is low and the training is awful. Your employees are only going to be as good as your trainer and the current program at Vertex is the WORST. I lasted a little over a year but couldn't take it anymore. The management team operates like a group of high school "mean girls".

Viewing 34 - 36 of 362 Reviews

Glassdoor has 434 Vertex reviews submitted anonymously by Vertex employees. Read employee reviews and ratings on Glassdoor to decide if Vertex is right for you.