Vertex reviews

Yikes. Where to begin. Vertex has rode its "best in class" tax software (O Series) for too long. From slow, clunky processes to 90% of the organization having very little tax knowledge, the company is in a bad position for the future. Recently they made some questionable outside hires that are cheerleading "AI" but the company is still years behind where up and coming competitors are. Again, combined with very little tax knowledge, most senior level meetings result in little execution of their dreams. Most senior leaders operate with "my way or the highway" and top performers burn out. Data security is strongly lacking in many areas, especially with their outsourcing and departments in India and the Philippines. Shocking they pass audits unless auditor is just rubber-stamping. Their recruiting is terrible. Worst I've ever seen. Great candidates fall out of pipeline when it takes 3-4 weeks to followup after each step in the hiring process. Vertex wants to be a big tech company, but doesn't pay anywhere close to one.

Regardless of time in role, value to the company, or anything you've done - you will get fired for no reason at the drop of a hat from some knee jerk decision or some new person coming in and wanting to make a mark. No severance for years with the company with no raise or bonus, no consideration for applying knowledge or skill set anywhere else in the company. Nothing. Just a kick out the door and a good luck. Also, Senior Leadership makes near-sighted decisions instead of being stubborn in their strategy for the long term, at a very high cost to the company. They will not last long with the onslaught of new entrants in the market. Vertex is stuck in their concepts with very old technology with no desire to bring it up to present day competitiveness. They miss the mark badly when trying to understand the broader market than just relationships with Oracle and SAP.