Does Virgin Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Hotels. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Virgin Hotels?

42% of Virgin Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Hotels 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Virgin Hotels?

Bartender (12) , Front Desk Agent (8) , Server (8) , Security Officer (4) , Barista (3) , Cashier/Barista (3) , Junction Agent (3) , Sales Manager (3) , Anonymous (2) , Financial Analyst (2) , Food and Beverage (2) , Food and Beverage Manager (2) , Manager (2) , Marketing Manager (2) , Restaurant Manager (2)

What are the pros of working at Virgin Hotels according to real employee reviews?

"Pay was decent but the HR department is questionable" ((in 13 reviews)); "Great Benefits and Employee Perks" ((in 10 reviews)); "Really want to create a good culture" ((in 8 reviews)); "amazing people, culture, and strive to be different" ((in 7 reviews)); "coworkers are awesome to work with" ((in 4 reviews))

What are the cons of working at Virgin Hotels according to real employee reviews?

"poor communication" ((in 7 reviews)); "No supplies, no organization, no leadership." ((in 5 reviews)); "No training in form of SOP's or security academy." ((in 4 reviews)); "Long hours and work on weekends" ((in 4 reviews)); "Micro managers" ((in 2 reviews))

What are the top reviewed Virgin Hotels locations?

Chicago , Nashville , New York , Las Vegas , Dallas , San Francisco , New Orleans , Miami , Dallas , Las Vegas Valley

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Virgin Hotels

Part of Virgin

Virgin Hotels reviews

2.6

42% would recommend to a friend

(144 total reviews)

James Bermingham

27% approve of CEO

34% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.5

Culture & values

2.5

Career opportunities

2.4

Work/Life balance

2.0

Senior management

Virgin Hotels has an employee rating of 2.6 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Virgin Hotels employee rating is 27% below average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

144 reviews

1.0

May 25, 2026

Toxic environment with bullying and unfair treatment

Deputy front office manager

Recommend

CEO approval

Business Outlook

Pros

The management, particularly the General Manager, appears to tolerate bullying behavior in the workplace. Employees are expected to agree with management at all times, and those who express different opinions or concerns are treated unfairly. Instead of encouraging open communication and professionalism, employees are made to feel intimidated and uncomfortable. I also feel that management creates unnecessary issues and false stories against employees in order to justify termination. This kind of environment is unhealthy, stressful, and damaging to staff morale.

Cons

Worst hotel I've ever worked at

3.0

Apr 19, 2026

High turnover

Food and beverage

Recommend

CEO approval

Business Outlook

Pros

Great teams, but they turnover rapidly

Cons

Toxic senior management Low pay grade for unsociable hours

4.0

Jan 10, 2026

Virgin Hotels

Junction agent

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

Not as many company perks as other hotels

Viewing 136 - 138 of 144 Reviews

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Jobs at Virgin Hotels

Accountant, Finance & Accounting