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Visual Comfort & Co.

Engaged Employer

Visual Comfort & Co. reviews

2.7

37% would recommend to a friend

(112 total reviews)

Joe Higgins

35% approve of CEO

34% positive business outlook

Visual Comfort & Co. has an employee rating of 2.7 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Visual Comfort & Co. employee rating is 22% below average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

112 reviews
3.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Learn a lot and have the opportunity to be exposed to a very unique/ growing market segment

Cons

Underpaid and hourly rate. Poor communication between executive staff and rest of company. Little empowerment due to micromanagement.

2.0
Feb 7, 2026

Consistent Red Flags

Recommend
CEO approval
Business Outlook

Pros

- Under normal circumstances, pay and bonuses are within reason. - Beautiful office. - You are able to make what you want out of your career if you are the type of person to assert yourself and show interest.

Cons

- Customer Service can be a black hole. The expectations are endless and without direction. No matter what type of effort you make, it will always seem like you are being punished. - Heavy workload with long, hours which can include working 6-7 days a week. - Training is little or non-existent. The training can best be described as a blind person leading another blind person through a busy traffic intersection. - Upper management is terrible at communicating both within customer service as well as other departments. - Despite constant concern and feedback regarding workloads and moral, the constant response could be summed up as “deal with it”. - A member of management had unfortunately passed away suddenly, and the chain of events/communication both during and after the event could be described as callous.

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Visual Comfort & Co. Response
1mo
Thank you for taking the time to share such detailed feedback about your experience. We appreciate your recognition of our compensation, workplace environment, and the opportunities available for those who proactively seek growth. We also take your concerns seriously—particularly around workload, training, cross-department communication, and support within Customer Service. As we’ve continued to grow, feedback like yours reinforces the importance of clearer direction and stronger onboarding and training. Regarding communication and leadership during difficult moments, these situations are never taken lightly, and we continue to reflect on how we can lead with greater empathy and transparency. Your feedback has been shared with leadership and is part of our ongoing efforts to improve how we support our teams as the company evolves. We appreciate the time you spent contributing to the organization and wish you continued success moving forward. Visual Comfort and Co. Management Team
3.0
Jul 2, 2025

Average Benefits

Recommend
CEO approval
Business Outlook

Pros

Standard benefits. Decent PTO, vacation, matching 401k, average parental leave benefits, average bonus

Cons

Parental leave benefits can be more attractive for younger talent. HR team is below average.

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Visual Comfort & Co. Response
1y
Thank you for your feedback. We are glad you value the benefits offered at Visual Comfort and Co. Each year benefits are evaluated to ensure fair market value is provided however your input is helpful as it identifies potential opportunities for improvement. Our goal is to attract and retain talented team members and as such we appreciate your contributions to the Marketing Team.
Viewing 43 - 45 of 112 Reviews

Glassdoor has 119 Visual Comfort & Co. reviews submitted anonymously by Visual Comfort & Co. employees. Read employee reviews and ratings on Glassdoor to decide if Visual Comfort & Co. is right for you.