Volusion reviews

3.1

47% would recommend to a friend

(85 total reviews)
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Troy Pike

50% approve of CEO

36% positive business outlook

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85 reviews

Reviews about "Compensation"

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2.0
Dec 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Casual environment, unspoken and unofficial but useful work from home policy, all the hollow benefits everyone seems to like at trendy startups. Just be careful not to actually use the game room, as there are droves of folks waiting to tattle on you for not being at your desk every minute of the day, and plenty of managers ready to use that information against you. Oh wait this was supposed to be "pros". I did get a 1% raise, so that was cool.

Cons

Where to begin. At the risk of beating a horse that's already thoroughly stomped by other reviewers... Upper management. I've never seen so much backstabbing, idea theft, sniping, and disrepectful behavior at a company. I once witnessed the director of product management berating a product manager and asking him repeatedly "are you completely stupid? are you? are you stupid?" Never be naive enough to think your ideas matter. Unless you're in a certain clique, much like high school, the best and most useful ideas are dismissed out of hand. Except when they're stolen and used by a director or VP level to please the CEO. Departments have openly adversarial relationships, especially between "Product" and IT. Lots of blame and finger pointing, lots of excuse making. When I left the company, there was effectively an IT shadow organization under Product trying to work around IT. Weekend and overnight deployments galore. Building a new "enterprise" ecommerce platform that is SOA but undeployable without manual oversight and vast service dependencies speaks volumes about the "genius" crew - the ones who make decisions and get lots of hero-worship service. All in all, this place is like an episode of Silicon Valley. Hooli, without the talent or success. Don't waste your time.

1.0
Sep 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The normal stuff...free food, games and activities, decent HR department to try to keep morale up. Central office location is ok.

Cons

On the sales side, it's just a sweat shop style sales team. You'll have goals that are way too high because the wrong people are in charge of setting goals and have no idea what's going on. Your pay is really bad, and your only way to get a decent commission check is to work way to much (or be a little sketchy, which people are). You don't get any actual sales training, which actually doesn't matter much...this is really just an order taking team. There's a ton of other issues, everything constantly changes in how they want you to work, the software is really outdated and the company has spent all of their time and money into the Mozu platform...leaving the Volusion sofware way behind the competitors. You're also going to have to get really lucky because 75% of your leads are unqualified. Meanwhile you get hounded if any part of your call numbers are low. Calling the same person every day for 2 weeks just really gets old, for you and the person you're bothering....and if you don't badger them, they'll take the lead away from you. The Support team is terrible and will only help you lose sales or cause cancellations that will count against your numbers. When I started, a rep that soon left told me that working for Volusion made him a very negative person, and when I left...I definitely agree. It's a very frustrating place to work and you get very little out of it. No opportunity to work from home and very little room to move up. The positions they make you think are promotions are just similar sales roles on different teams. Your opinion matters very little here and you will not get recognized often if at all. Maybe not a bad job for a kid out of college that doesn't care about a career or making a lot of money, but would not recommend it to anyone else.

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