WEX reviews

3.4

59% would recommend to a friend

(967 total reviews)

Melissa Smith

46% approve of CEO

41% positive business outlook

WEX has an employee rating of 3.4 out of 5 stars, based on 967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

967 reviews
5.0
Aug 16, 2023

A Forward-thinking company with momentum.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great CEO - Senior Leadership is generally honest and respectful - Respectful culture working with global offices - Diversity & Inclusion office is doing exceptional work

Cons

- Reorgs have taken a long time to settle - Some roles have unclear expectations - Some silos/vertical orgs still need to work better with other orgs - Pay is middling. Definitely not competitive, but not low. - Bonuses are leaned on too heavily rather than more competitive benefits (lower premiums) and/or higher base wages - Recruitment, even in a difficult market, seems to take way too long. I have referred friends to positions and they never heard back about them--I think internal referrals at least warrant an e-mail or something.

4.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Uses many different services so you will get lots of experience. Good for cloud based folks. Some teams are really great. Others are ego driven.

Cons

Culture varies between teams. No priority on long term fixes Management forces pleasing Execs over getting quality work done or protecting their team.

1.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros the only pro I can think of is that you can work remotely but after covid, there are a lot of companies that you can work remotely.

Cons

Very stressful. This company rips customers off. People sign up for their FSA, HRA, Flex accounts and other accounts and this company makes it almost impossible for them to use their funds. Not only do they have to provide a receipt even though they use the card to purchase the items. They always find a reason to deny the claim, and us people working in the customer service dept. have to deal with angry customers telling us we are a terrible company, hard to reach by phone and angry that they cannot use their phones or their card doesnt work and we cannot do much to help the customer.

Viewing 397 - 399 of 967 Reviews

Glassdoor has 1,428 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.