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      WEX

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      WEX reviews

      3.3

      58% would recommend to a friend

      (970 total reviews)

      Melissa Smith

      44% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      WEX has an employee rating of 3.3 out of 5 stars, based on 970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      970 reviews
      1.0
      Nov 3, 2022

      Do not work here!

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health and dental benefits are great

      Cons

      Pay is very low for amount of work required. Changed rules out of no where. Managers and supervisors cannot stay on the same page they will all give you different answers. QA is very nit picky. Workforce does not care about employees and very rude they only care the numbers for this company. Bonuses are a LIE! You will have to beg for your day offs to be approved.

      3.0
      Oct 28, 2022

      Ok place but the job does have some issues

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice to get incentive bonuses if you meet the expectations

      Cons

      Angry customers and half of the time I agreed with them. They submit receipts for using their FSA cards and it seems like that is not good enough and then the claims department needs their EOB"s. S. People are not told this upfront so you will take the brunt of their frustrations. Hard to get days off as people but in their request at the beginning of the year.

      Viewing 508 - 510 of 970 Reviews
      Related searches: WEX jobs | WEX salaries | WEX benefits | WEX interviews
      ReviewsWEX reviews

      Glassdoor has 1,431 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.