WEX reviews

3.4

58% would recommend to a friend

(966 total reviews)

Melissa Smith

46% approve of CEO

40% positive business outlook

WEX has an employee rating of 3.4 out of 5 stars, based on 966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

966 reviews
3.0
Sep 4, 2016

Bummed and Burnt out!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a fast, growing company that has lots of potential for advancement....if indeed, it can keep up with the fast, paced growth it has been achieving.

Cons

Due to the fast growth of the company, many workers are feeling overwhelmed and overworked...day in and day out...call after call...unable to follow through...and finish it later. (If you remember what you were supposed to do and if you can find the time between calls....NOT!This is where stress and anxiety can build up and definite burnout! It's hard to focus on the next customer when you are still thinking about the previous caller and what needs to be done in order to help them. There is hardly ever a moment to breathe between calls and I believe this can reflect back to the customer. Afterall; we are only human and not robots! Much more can be achieved when treated as such.

1.0
Aug 30, 2016

Team Leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with international co-workers can be fun

Cons

Middle management is severly lacking. Most of the competent mid-level leaders are gone.

4.0
Aug 16, 2016

Conversion admin

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly staff as contractor, opportunities to be hired

Cons

dismal call center vibe sometimes

Viewing 886 - 888 of 966 Reviews

Glassdoor has 1,425 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.