WEX reviews

- Cares more about shareholders and quarterly share value than employees or customers. - Somehow the company micromanages employees while also being extremely disorganized. - Constant management shuffling leads to frequent changes in policy and procedure causing instability and arbitrary new rules. - Too many middle-managers. - Upper-Management is too far removed from workers. They continually make changes that negatively impact the employee and customer experience. - The company grew too quickly and is extremely disorganized. - CEO Melissa Smith is very likable and used to care about her workforce. Something changed over the last few years and upper management has completely lost touch with the rank-and-file. - WEX is too focused on quarterly shares that they have forgotten to provide quality services. - Outsourcing jobs, a move to AI, and focus on quarterly earnings means regular rounds of layoffs. - Technology that used to be cutting edge is now lagging behind competitors. - Employee morale has completely tanked, customers on legacy platforms are leaving in droves, and the company seems to be headed toward a death-spiral in which investors and upper-management strip the company for parts.

Eroding benefits package and increasing insurance premiums Clueless, capricious, cliquey management treats the company like a piggy bank for dinners, trips, etc Absolutely no chance of promotions - ever Zero morale High turnover Business plan relies too heavily on growth through acquisition. Eventually, there won't be any more companies left to acquire and contraction will be inevitable Scattershot and disorganized integration plan for billion dollar acquisitions Recent IT outsourcing has not been successful. It reeks of poor planning and placing value on "scale" rather than employee satisfaction.