WEX reviews

3.4

58% would recommend to a friend

(965 total reviews)

Melissa Smith

46% approve of CEO

40% positive business outlook

WEX has an employee rating of 3.4 out of 5 stars, based on 965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

965 reviews
1.0
Jul 18, 2015

The rot at the top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with in the trenches - they'll support and console you, and you'll know you're not alone.

Cons

Pretty much what others have said - there's a lot of new upper level management, taking credit for the work of their teams but not providing leadership or value. The new SVPs - especially the older female ones - are snobbish and catty - lots of name calling about others and eye rolling. This happens in meetings, hallways and everywhere. Definitely not leading by example. As others mentioned, HR is as incompetent as they come. Never seen a bigger group of misfits think they were high fliers. Don't bother putting complaints into the hotline - those go unanswered. Good people leaving everyday. With all the new people, our team has no institutional knowledge - big inefficiency.

1.0
Jul 17, 2015

Getting worse by the day...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At least I have a job. I guess that's a plus, right? Morale is very low. People are not shy about being unhappy. If you get on the right team and have certain managers, you can literally just chat and browse the Internet all day. Unfortunately, that means only a handful of people are carrying the load.

Cons

This company is all about image now, and they are spending so much money on their visual presence. New lobby, cafeteria, Executive offices, and conference rooms, while the areas where the minions actually work are grey and uninspired. Executives take pat increase after increase, but most employees only see 2-3% raises even for exceptional performance. Executive team is not engaged with the workforce. Bullying is normal and not stopped by HR. Management turns a blind eye to bad behavior and takes 100% of the credit for anything good you do. The culture of the company has changed from a welcoming, warm, family feeling to that of a cold, large corporation, and employees are noticing! The folks who have been carrying the company on their shoulders are leaving in droves. So sad to see. Pay is stagnant and below market value. Employees are not treated equally.

5.0
Jul 12, 2015
Recommend
CEO approval
Business Outlook

Pros

-Great paid time off -Fantastic pay and room for advancement if you work for it. -Nice yearly bonus -Great coworkers

Cons

-Mediocre communication from management. -Adding more customers than current reps can handle, causing overworked employees.

Viewing 931 - 933 of 965 Reviews

Glassdoor has 1,424 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.