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      WEX

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      WEX reviews

      3.4

      58% would recommend to a friend

      (965 total reviews)

      Melissa Smith

      46% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      WEX has an employee rating of 3.4 out of 5 stars, based on 965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      965 reviews
      4.0
      Oct 16, 2013

      Good people, good company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back, many different positions and interests. Good location in South Portland, and highly profitable company with employees who have a lot of experience.

      Cons

      Not very structured intern program. Not much else bad about this company, it's not one that comes to mind for a to be financial services intern.

      3.0
      Jun 18, 2013

      People oriented but lacking decision-makers and top heavy in management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are friendly and management "appears" to be accessible. Lots of reward programs.

      Cons

      In the department I was in, most seemed unqualified for their jobs. A few stars carry the rest. No one takes responsibility for things so projects take longer than necessary and follow though is spotty. Management seems "penny wise and pound foolish" when it comes to big picture; love to hear big ideas, don't want to do what it takes to implement them. Middle Management is all about meetings, but nothing ever gets done.

      5.0
      Feb 22, 2013

      Very employee-centered and lots of opportunity to move up in the company.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customer service opens the door to move up into most areas of the company, which most people seem to do. The attrition rate seems pretty low. The call center is casual (jeans are ok), the scheduling is flexible (it's open 24/7 so plenty of shifts to work with your lifestyle), the training is thorough so you're well prepared for your job, and people are pretty friendly. The company itself is very employee-focused, with exercise programs, an onsite gym, frequent potlucks and contests, etc. But maybe most impressive is the level of attention you receive from management, right down to tiny details--like being given your own hand sanitizer and tissues to keep at your desk.

      Cons

      The customer service position is actually a call center, so be prepared for that (although, you're working with business-to-business calls and not so much with the angry public). The scheduling is very tight, so if you're 5 minutes late all the calls will stack up and it's a pretty big offense. The training is intense, so if you're uncomfortable having to navigate several systems on both Windows and DOS based programs, you might not be happy about it.

      Viewing 958 - 960 of 965 Reviews
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      ReviewsWEX reviews

      Glassdoor has 1,424 WEX reviews submitted anonymously by WEX employees. Read employee reviews and ratings on Glassdoor to decide if WEX is right for you.