Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,276 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at WM to a friend and 63% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at WM?

62% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (136) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (47) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 561 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 395 reviews)); "Great people and company to work for" ((in 190 reviews)); "There is a great culture here." ((in 84 reviews)); "Good work/life balance provided there" ((in 74 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 269 reviews)); "Long hours and maybe weekends" ((in 147 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 90 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 67 reviews)); "Way too much favoritism." ((in 43 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Lewisville , Portland , Commerce , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

62% would recommend to a friend

(4,020 total reviews)

James C. Fish, Jr

72% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

WM has an employee rating of 3.5 out of 5 stars, based on 4,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Feb 18, 2026

Best Career I have ever obtained

District fleet manager

Recommend

CEO approval

Business Outlook

Pros

Great support from upper and middle management. The training is top notch! You can go as far as you are willing to go as long as you have the initiative and drive to do so. People first culture and very safety oriented. Recommend anyone to put their name in the hat for employment opportunities.

Cons

None to speak of and I don't believe I will find any!

WM Response

5mo

This is so great to hear! Knowing you feel supported and recognize the strength of your leadership reassures us that our teams are in great hands and are set up for success. We appreciate you taking the time to share this - we're committed to keeping that momentum going and making this an even better place to work.

2.0

Jul 21, 2026

Great colleagues, but centalization can hurt employees long term

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, benefits are good and Waste is a solid industry that is not going anywhere.

Cons

Management only has the bonus on their mind, toxic management, centralization of support teams causing confusion

WM Response

23h

Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.

3.0

Jul 21, 2026

Good pay for hard work, but long hours expected

Driver

Recommend

CEO approval

Business Outlook

Pros

Good money if you want to work hard

Cons

Sometimes you can be at work for many hours

WM Response

23h

Thank you for opening up about your experience. We know it's not always easy to say when things feel off but we are grateful for everything you bring to the team. Finding a good balance between work and life is something we truly care about and we are working hard to make sure our team feels supported and not just keeping up, but thriving - and your voice helps guide that work.

Viewing 1 - 3 of 4,020 Reviews

Jobs at WM

Dispatcher/Router Combo

Warehouse Associate - Medical Waste

Dispatcher/Router Combo

WM

WM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best Career I have ever obtained

Great colleagues, but centalization can hurt employees long term

Good pay for hard work, but long hours expected

Jobs at WM

WM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

WM reviews FAQs

Jobs at WM