Does WPS Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, WPS Health Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at WPS Health Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at WPS Health Solutions?

31% of WPS Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WPS Health Solutions 3.3 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at WPS Health Solutions?

Customer Service Representative (52) , Claims Processor (36) , Supervisor (15) , Analyst (10) , Customer Service Representative (CSR) (10) , Provider Enrollment Analyst (10) , Claims Representative (9) , Director (9) , Manager (9) , Project Manager (8) , Auditor (7) , Unit Coordinator (7) , Claims Specialist (6) , Intern (6) , Claims Processor II (5)

What are the pros of working at WPS Health Solutions according to real employee reviews?

"Most benefits are good to great." ((in 47 reviews)); "The pay was decent and lots of overtime (mandatory)." ((in 34 reviews)); "People were great and I enjoyed working with my team." ((in 34 reviews)); "Sending 95% of employees to work from home has actually increased how close I feel with my coworkers." ((in 33 reviews)); "Great work life balance for full" ((in 23 reviews))

What are the cons of working at WPS Health Solutions according to real employee reviews?

"Poor management ; always want you to do more reviews while cutting down on hours" ((in 46 reviews)); "Inadequate training; not long enough for amount of material thrown at you" ((in 36 reviews)); "Supervisors have degrees and know nothing if asked." ((in 14 reviews)); "Upper Management is a complete joke, they are so top heavy with managers it's ridiculous." ((in 13 reviews)); "Communication could always improve, but it's not the end of the world." ((in 13 reviews))

What are employees saying about WPS Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WPS Health Solutions layoffs and their outlook for job security at WPS Health Solutions in 2026.

What are the top reviewed WPS Health Solutions locations?

Madison , Hampton , Wausau , Monona , Marion , Omaha , West Frankfort , Wisconsin Rapids , Milwaukee , Dallas , Kansas City , Green Bay , Houston , Rothschild , Detroit , Austin , Tampa , Columbia , Makanda , Aurora , Chicago , Illinois City , Peoria , Rockford , Poquoson , Virginia Beach , Saint Louis , Belleville , Oregon , Sun Prairie

WPS Health Solutions reviews

2.6

31% would recommend to a friend

(615 total reviews)

Wendy Perkins

32% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (615 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WPS Health Solutions has an employee rating of 2.6 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WPS Health Solutions employee rating is 27% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

615 reviews

1.0

Sep 21, 2016

critical ethics issues

Network engineer

Recommend

CEO approval

Business Outlook

Pros

There is a lot of new technology and complex systems.

Cons

There was a severe culture problem some time ago and it is occurring again. Numerous people have been cut loose in an attempt to bring in cheap labor, and force longer hours out of salary workers.

2.0

Aug 24, 2016

Run, Forest, Run

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you like a Paycheck bi-weekly. With very little option for Time off due to lack of employees. If you like phone calls back to back with no break. Caller hangs up and you already have another call. No time to finish the work from the previous call. If you want to be told 11 calls an hour is good quantity, but you need to manage 100+ calls a day Then this is the place for you!!! People leaving, people getting fired, people being told to take a paycut or retire. This doesn't seem like a company in transition. It's a company in frantic overhaul of not being financially stable enough to transition to sufficient modern technology. And upper management is putting rediculous unrealistic goals for the people that do the work. Sorry not for me. I'm going to Run, Forest, Run!!!!

Cons

Insufficient training Upper management Micromanagement Technological problems Mandated overtime (the money's nice) Background check Unrealistic productivity (sweatshop status) Run, Forest, Run

3.0

Aug 13, 2016

Good Times, Bad Times, Uncertain Times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WPS was usually a pretty stable place to work. They have been in business for over 60 years. They used to do nice things for their employees such as an occasional shopping trip and outings to different places either in-state or out-of-state. Little events that kept the morale positive even though they could be very strict in their expectations.

Cons

Since the new CEO took over several years ago, things haven't been the same. In our particular building, the environment seems so quiet and sterile. Mainly, it's more work with less communicating or socializing in between. So many physical changes have been done to our particular building so that you don't have the same friendly environment you used to. I've been hearing some rumors regarding our current union contract, and I hope that they're not true. Otherwise, many long timers may not be allowed to work here much longer.

Viewing 493 - 495 of 615 Reviews

Jobs at WPS Health Solutions

Part Time Senior Underwriter (Seasonal)

Part Time Underwriter Assistant (Seasonal)

Director of Cyber Risk & Assurance

IT Asset Management Hardware Analyst