WPS Health Solutions reviews

WPS leadership has made it clear they are in the cost-cutting phase of restructuring, and is doing so at the expense of long-term viability. There have been multiple rounds of layoff in the past year, done with little grace and (it seems) little thought to wider implications. Put simply, there is no talent management plan in place. Training is non-existent, benefits are getting slashed, there is little upward mobility, raises are significantly below the rate of inflation (~2.5%), and the "incentive" of being a top 5% performer is an additional half a percent raise. Anyone competent is rapidly leaving the organization, and workloads are increasing on those that remain. The effects of the above are especially felt on the IT side of the house, where best practices frequently go ignored, most administrators have questionable knowledge levels, and high performers are overloaded to cover those gaps. In addition to structuring woes, technical debt is substantial, golden images are un-thought of, and misconfigurations abound. It is widely understood that there will be long term issues, and there seems to be little in place to mitigate them. While leadership may be improving the bottom line on paper, unseen costs from these issues will probably continue to impact WPS for the foreseeable future.